Privacy Policy for ProGrade Bids

Effective Date: May 9, 2026

ProGrade Bids is provided by Professional Grade Contractors. This Privacy Policy explains how ProGrade Bids collects, uses, stores, and shares information when you use the app.

By using ProGrade Bids, you agree to the collection and use of information described in this Privacy Policy.

  1. Information We Collect

ProGrade Bids is a contractor lead management, estimating, and bidding app. The app may collect or store the following information:

Account and contact information:

  • Name
  • Email address
  • Phone number
  • Login or account information, when account access is used

Lead and customer information entered by users:

  • Customer or lead names
  • Customer phone numbers
  • Customer email addresses
  • Lead source
  • Job status
  • Notes
  • Last contacted dates
  • Follow-up dates

Project and estimate information:

  • Job type
  • Deck, stair, railing, and repair details
  • Project measurements such as width, length, height, area, and perimeter
  • Material selections
  • Deck layout or shape data
  • Stairs and railing details
  • Estimated pricing
  • Quote messages
  • Project notes

Technical and app information:

  • App usage information needed to operate and improve the app
  • Device or app diagnostic information
  • Error logs or crash information, when available through app services

ProGrade Bids does not intentionally collect payment card information, government identification numbers, health information, precise GPS location, device contact lists, or information from children.

Users should not enter sensitive personal information into the app unless it is necessary for their own business use.

  1. How We Use Information

We use the information collected or entered in ProGrade Bids to:

  • Provide and operate the app
  • Save and manage leads
  • Create and organize project estimates
  • Store deck, stair, railing, and repair details
  • Generate quote information
  • Help users follow up with customers
  • Sync app data across devices, when applicable
  • Provide customer support
  • Troubleshoot issues
  • Improve app performance and reliability
  • Protect the app from misuse, fraud, or unauthorized access
  1. How Information Is Shared

We do not sell personal information.

We may share information only in the following situations:

Service providers:
ProGrade Bids may use third-party service providers, including Firebase, Google Cloud, or similar services, to host, store, process, and secure app data.

User-directed sharing:
When a user chooses to copy, send, or share a quote, estimate, message, or customer detail, that information may be shared with the recipient selected by the user.

Authorized users:
If the app is used by a business, team members or authorized users within that business may be able to access lead, customer, project, and estimate information.

Legal requirements:
We may disclose information if required by law, regulation, legal process, or to protect the rights, safety, and security of users, the app, or others.

  1. Customer and Lead Data

ProGrade Bids allows users to enter information about their own customers and leads. Users are responsible for making sure they have the right to enter, store, and use any customer or lead information they add to the app.

  1. Data Storage and Security

ProGrade Bids uses reasonable administrative, technical, and organizational safeguards to help protect information from unauthorized access, loss, misuse, or disclosure.

No method of electronic storage or transmission is completely secure. While we work to protect user data, we cannot guarantee absolute security.

  1. Data Retention and Deletion

We keep information for as long as needed to provide the app, support user accounts, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

Users may request deletion of their account information or app data by contacting us at:

[email protected]

When a valid deletion request is received, we will delete or anonymize the applicable information within a reasonable period, unless we need to retain certain information for legal, security, fraud prevention, or legitimate business purposes.

  1. Your Choices

Users may:

  • Update or correct information in the app
  • Delete leads or project details, when app features allow it
  • Stop using the app
  • Request access, correction, or deletion of personal information by contacting us
  1. Children’s Privacy

ProGrade Bids is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete it.

  1. Third-Party Services

ProGrade Bids may use third-party services to operate the app, store app data, authenticate users, provide hosting, and improve reliability. These service providers may process information only as needed to provide services for the app.

  1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we update the policy, we will revise the effective date above. Continued use of ProGrade Bids after changes are posted means you accept the updated policy.

  1. Contact Us

For questions about this Privacy Policy, privacy practices, or data deletion requests, contact:

Professional Grade Contractors
Email: [email protected]
App: ProGrade Bids