Privacy Policy

This policy explains what information Professional Grade Contractors collects through this website, why we collect it, and what we do with it. We are a deck, fence, porch, and stair contractor based in Rotterdam, New York.

1. Information You Give Us

The contact form on this site asks for your name, your phone number, the type of project you are planning, and an optional description of the work.

You choose what to send. Nothing on this site requires you to create an account or hand over payment details.

If you call or email us instead, we keep whatever you tell us in that conversation so we can quote the job and follow up.

2. Information Collected Automatically

Like most websites, this one records basic technical information when you visit.

• Your IP address and general location, usually down to the city
• Your browser, device type, and operating system
• Which pages you viewed, how long you stayed, and which page sent you here
• Whether you tapped the phone number or submitted the form

None of this identifies you by name. We use it to understand which pages are useful and which are not.

3. Cookies and Analytics

This site uses Google Analytics 4, loaded through Google Tag Manager, to measure traffic and track which pages lead to phone calls and form submissions.

Google Analytics sets cookies in your browser to recognize repeat visits. These cookies do not contain your name, your phone number, or anything you typed into the form.

You can block or delete cookies in your browser settings at any time. Google also offers a browser add-on that opts you out of Google Analytics entirely, available at tools.google.com/dlpage/gaoptout.

Blocking cookies does not stop you from using this site or from contacting us.

4. How We Use Your Information

• To call or text you back about the project you asked about
• To prepare a free 3D design and an estimate
• To schedule and carry out work you hire us for
• To keep a record of the jobs we have quoted and completed
• To see which parts of this website bring in real inquiries

We do not sell your information. We do not rent it, trade it, or hand it to advertisers.

We will not add you to a marketing list from a form submission alone. If you ask us for a quote, we contact you about that quote.

5. Who Else Handles Your Information

A few service providers process information on our behalf because the site runs on their systems.

• Our web host stores the website and its server logs
• Our form plugin and email provider deliver form submissions to our inbox
• Google Analytics and Google Tag Manager handle website measurement
• Our content delivery provider routes traffic to the site and filters malicious requests

Each of these providers operates under its own privacy policy. We share only what they need to do their job.

We may also disclose information if the law requires it, or if we need to protect our rights, our crew, or someone's safety.

6. How Long We Keep It

Form submissions and job records are kept for as long as we may need them for the project, for warranty questions, and for our business records.

Analytics data is held on Google's retention schedule and is not tied to your name.

If you want your inquiry deleted, ask us and we will remove it.

7. Your Choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Reach out using the details at the bottom of this page.

You can tell us to stop contacting you at any time and we will stop.

Depending on where you live, you may have additional rights over your personal information under state law. Ask and we will honor them.

8. Security

This site runs over HTTPS, so anything you submit through the form travels encrypted.

We limit access to inquiries to the people who need to see them. No website or email system is completely secure, and we cannot promise that no incident will ever happen.

9. Children

This site is meant for property owners and is not directed at children under 13. We do not knowingly collect information from children. If you believe a child has sent us information, contact us and we will delete it.

10. Links to Other Sites

Some pages link out to manufacturers, suppliers, or our Google profile. Once you leave this site, the other company's privacy policy applies. We are not responsible for how they handle your information.

11. Changes to This Policy

We update this page when our tools or practices change. The date at the top reflects the most recent version.

12. Contact Us

Questions about this policy, or about information we hold, can go to Anthony directly.